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Process Improvement

General AwarenessTraining

Course Code TGP001

Thornley Group Process Improvement General Awareness training is carried out by professional trainers who are experienced as senior management practitioners in both Process Improvement and Lean Operations. After 1 day of training, you will have a basic understanding of process improvement and its applications.

Course Duration and Cost

  • 1 day

Entry Requirements

  • None

Equipment Needed by Candidates

  • None.

Course Contents

Our Process Improvement General Awareness training gives a basic understanding of process improvement along with a summary of all the tools, techniques and applications. It will prepare individuals for getting involved in process improvement activities or for gathering information prior to adopting a process improvement strategy. Candidates will gain awareness of the PDSA (Plan, Do, Study, Act) process improvement cycle, quality tools and investigation methods. Thornley Group General Awareness training is targeted at individuals requiring a general grounding in Process Improvement.


   


Introduction to Process Improvement
Deming's System of Profound Knowledge
The PDSA Improvement Cycle Overview
Improvements Teams
The Voice of the Customer
Variation and the Normal Distribution
Measurement
Flow Charting
Generating Ideas
Testing Solutions
Control Charts
Standardising
Monitoring



 
Thornley Group Reserves the right to cancel or postpone courses due to lack of attendance or circumstances beyond our control.
   
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